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Lumos learns how your business works, then answers your questions.

Connect the systems and data providers you already use. Lumos reads every source and works out what a customer is, what counts as revenue and how your systems connect. Ask in plain English and get the number, the definition it used and how it was calculated. No data pipeline to build, no SQL to write, no BI tool to maintain.

How it works

  1. 01 / 04Connect the sources you already have.

    Billing, CRM, accounting, your product database, spreadsheets and exports. Read-only, and we set it up with you.

  2. 02 / 04Lumos reads every source.

    Whatever shape the data comes in, each source is read as it is, down to every field. Nobody writes a data model first.

  3. 03 / 04It works out what your business is.

    The same customer in Stripe, HubSpot and your product is recognised as one customer. Revenue, subscriptions and deals are named and linked the way your business runs.

    Most AI data tools guess what a field means each time you ask. Lumos works it out once, from your data, and keeps it.

  4. 04 / 04When it can't tell, it asks.

    Does an active customer mean paid in the last 90 days, or signed in during the last 30? The data supports both, and they give different numbers. Lumos shows your team both, once. The answer becomes the company's definition.

    Other tools pick one and don't tell you.

This is your business as Lumos understands it. Now ask it something.

Ask

Ask in plain English. Check every number.

Anyone on the team can ask. Each answer shows the definition it used and how it was calculated, so you can check a figure before it goes in the board pack.

A chat tool can write a query that runs cleanly and still counts the wrong thing. Here the definition sits on the answer, where you can see it.

Net revenue retention, Q3 2026 112%
Enterprise121%
Growth114%
Starter96%
Definition approved by Finance4,812 rowsShow the rows
CustomerPlanQ3 2025Q3 2026
Northwind LabsEnterprise$48,000$61,200
Oakridge SupplyEnterprise$36,000$42,800
Halcyon FoodsGrowth$14,400$17,100
BrightlineGrowth$12,400$14,100
FieldnoteStarter$3,600$3,240

Example company, illustrative figures.

Missing data

When the data isn't there, it says so.

Other tools answer anyway, or stop.

Can't answer this yet

None of your connected tools records why a customer cancelled. To answer this, Lumos proposes:

  1. Connect the tool your team uses for support tickets, where cancellation requests and the reasons customers give are recorded.
  2. Lumos matches each ticket to its customer and adds the reason to each cancelled subscription.
Sent to your data owner for approval
ProposedApprovedBuiltAnswered
Why enterprise customers cancelled, Q3 2026
Price38%
Missing feature27%
Moved to a competitor21%
Built from the approved plan63 cancellations

Example company, illustrative figures.

What you get

No pipelines, no SQL, no BI tool. Just questions and answers.

Between your data and an answer there is usually a data engineer, an analyst and a BI tool. Lumos does all three, so your team goes straight from what the business wants to know to the number.

Instead of data engineeringYour data, loaded and modeled.

Lumos loads every source you connect and builds the tables that answer for your customers, revenue and the rest. Data you do not have yet is planned, approved by your team, and built.

Instead of analysisAnswers in plain English.

Anyone on the team asks. Lumos writes and runs the query, and every answer shows its definition and how it was calculated. No SQL, and no waiting in an analyst's queue.

Instead of a BI toolDashboards from your questions.

Pin an answer and it becomes a dashboard tile that refreshes as your data does. No BI tool to buy, set up or maintain.

For the people who get asked for numbers.

Finance leaders

Board numbers you can defend

Retention, margin and revenue, each traced to its definition and how it was calculated. When finance and sales count customers differently, the gap is a definition you settle once.

Why does finance count 1,284 customers and sales count 1,537?
Founders

Answers without waiting

Ask about the business directly, across every tool you connected, without building a dashboard first.

Which accounts grew the most since they signed?
Data teams

Fewer one-off requests

Questions nobody built a dashboard for are answered without a ticket. After an acquisition or a migration, Lumos works out what each new source holds and matches the same customers across systems.

Which of the acquired company's customers already buy from us?

Built so you can check it.

Read-only.

Lumos only reads your sources. It never writes back to them.

Access by role.

People only see the data their role allows, in answers and in dashboards.

Every number shows its working.

Open any figure to see its sources, the definition used and how it was calculated.

Every definition has an owner.

Each definition and link shows who made it: Lumos, or the person who approved it.

Let Lumos learn your business.

We are onboarding a small number of companies and set up each one with them. Leave your work email to request a place.